Dear Customer,
Congratulations on your prized possession of a Vaux Bicycle. Welcome to the family of proud owners of India’s loved bicycle brand.

With Vaux in your possession, the Road is laid, the Path is Clear for you a Connoisseur as you pedal your way to a great journey ahead.
Our products are built on QRD – Quality, Reliability & Durability and rest assured that you will experience them....
In the unlikely event of an issue with a Vaux product, our limited warranty will be handy. Meanwhile, my team and I stand by the principles of Speed, Simplicity & Trust and look forward to you experiencing the same with Vaux.

Saifuddin Kapasi
Business Head – India Operations
Vaux Bicycle Industries


Warranty Terms and Conditions

This limited warranty is offered by Vaux Bicycle Industries and warrants to the purchaser / user / customer that for a period as mentioned below for specific parts this warranty will be applicable.
Lifetime warranty on all frame for the entire ownership period of the original purchaser. This covers manufacturing and material defects.

Fork - Nine months from the date of purchase.

All other original components and accessories - Nine months from the date of purchase.

This warranty excludes & does not cover the following:

• Normal wear and tear.


• Tyres, tubes, gear sets and related consumables which get depleted due to normal usage.


• Damage caused by accidents, neglect, misuse or abuse.


• Modification or alteration in any way of the original product.


• Direct, incidental, or consequential damages, including damages for personal injuries, property damage or economic loss.


• Labor charges for part replacement or changeover.


• Transport charges for replacement parts.


• Plastic and rubber components or the accessories in plastic / rubber adding to the decorative value of the bicycle.


• If the product is used for rental or any other commercial use, stunt riding, ramp jumping, acrobatics, bicycle moto-cross, dirt biking or similar activities, as all units are not designed or intended for such purposes or usage.


• Colors give our products a smart look which they are intended for and may lose part of their intensity when exposed to direct sunlight over a period of time. Likewise, climatic conditions including moisture, temperature and overall weather conditions may impact the product. This may include rust causing damage to the product. In the unlikely event of rust being observed on the product, anti-rust maintenance is advised, and thus, is not covered under this warranty.

Procedure:
For any claim to be considered, the purchase should be registered on https://vauxbicycle.com/warranty/ and the bicycle must be brought to an authorized Vaux dealer / distributor / franchise in an assembled condition and accompanied by the original, dated sales receipt of the bicycle (be sure to keep your receipt in a safe place).

Warranty service will be performed by an authorized Vaux dealer / distributor / franchise. Proof of purchase must be provided. Cost of shipment or transportation to and from the Vaux authorized dealer / distributor / franchise is the responsibility of the purchaser.

If you elect to repair a defective product yourself or use the services of someone other than an authorized Vaux dealer / distributor / franchise or if you use a replacement part not supplied by Vaux, Vaux will not be liable for any damage, failure or loss caused by the use of such unauthorized service or parts.

If photocopy of sales invoice is not provided with defective parts / cycle, warranty will be deemed to be from date of supply indented at point of sale from where purchase by customer was effected. The decision of Vaux will be final and binding in this regard.

Product which is purchased through digital platform is covered under this warranty, save as otherwise, the warranty will be serviced and can be invoked by contacting us at vcare@vauxbicycle.com.

This Warranty only applies to bicycles manufactured and or distributed by Vaux Bicycle Industries.

*This warranty document will stand Null and void if the cycle is used for any illegal or any anti-national activity or is seized or involved in any legal dispute